In the ever-changing realm of hospitality, hotels are constantly searching for inventive approaches to not only draw in but also to improve their experiences and stimulate revenue expansion. An essential element in attaining these goals is the efficient handling of guest data. Nevertheless, hotel owners frequently have difficulties in obtaining and utilizing top-notch guest information […]
Disintermediating bookings remains one of the main challenges for hoteliers in the current hotel industry scenario. This is why building a solid guest database that drives direct bookings and fosters guest loyalty is essential. However, traditional traveller data collection methods are often insufficient, leaving hotel groups struggling with fragmented information and missed opportunities to deliver […]
A few years ago, this question would not have made much sense. Now, with the rise of OTT or streaming platforms (Netflix, HBO, Disney +, Amazon Prime…), there are increasingly more guests who want to continue enjoying their favourite TV shows or movies while staying in your hotel. A good selection of several international television […]
The training aims to fill a need in the sector and a gap between theory and practice, since this is the most widely used technology in the hotel ecosystem nowadays.
Improving your hotel’s WIFI connection has a direct impact on customer satisfaction. But, in addition to enhancing your reputation, it can help you achieve your sustainability and energy efficiency goals.
Preparing your hotel to accommodate guests who work remotely can help you increase revenues and attract more bookings.
