{"id":9041,"date":"2024-04-17T10:02:17","date_gmt":"2024-04-17T08:02:17","guid":{"rendered":"https:\/\/www.hotelinking.com\/en\/?p=9041"},"modified":"2026-03-11T08:15:28","modified_gmt":"2026-03-11T07:15:28","slug":"hotelinking-and-sojern-partner-to-help-hoteliers-enhance-direct-guest-communications-and-digital-campaigns","status":"publish","type":"post","link":"https:\/\/www.hotelinking.com\/en\/blog\/updates\/hotelinking-and-sojern-partner-to-help-hoteliers-enhance-direct-guest-communications-and-digital-campaigns\/","title":{"rendered":"Hotelinking and Sojern partner to help hoteliers enhance direct guest communications and digital campaigns"},"content":{"rendered":"\r\n<p>Palma, Spain &#8211; April 16, 2024<\/p>\r\n\r\n\r\n\r\n<p>Hotellinking has announced a partnership with <a href=\"https:\/\/www.sojern.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sojern<\/a>, the leading digital marketing platform built for travel.\u00a0<\/p>\r\n\r\n\r\n\r\n<p><strong>Manel L\u00f3pez, Head of Sales at Hotelinking<\/strong> comments:<\/p>\r\n\r\n\r\n\r\n<p>\u201c<em>Our goal from day one as a company has been to help hotels connect directly and efficiently with their guests, during and post-stay. <strong>Hotelinking <\/strong>enables hoteliers to bridge the invisible wall that exists intrinsically in the hotel industry, where most guests have placed their bookings through commission based channels and who rarely share their marketing and contact details with the hotel. I personally see this partnership between <strong>Sojern <\/strong>and <strong>Hotelinking <\/strong>as a great opportunity for hoteliers to enhance their direct guest communications and digital campaigns, boosting better results and higher returns on investment. Suddenly, being able to target a much larger audience of hotel guests, with richer and higher quality data, will eventually bring more success instantly. <strong>Sojern <\/strong>and <strong>Hotelinking<\/strong>\u2019s partnership is not just a strategic alliance, it also reflects the achievement of a significant milestone to reshape the hotel industry landscape towards continuous innovation.<\/em>\u201d<\/p>\r\n\r\n\r\n\r\n<p>\u201c<em>As Google looks to phase out third-party cookies in Chrome in the second half of 2024, prioritizing a first-party data strategy is more important than ever<\/em>,\u201d said <strong>Jesus Ramirez, Sales Director at Sojern<\/strong>. \u201cOur collaboration with <strong>Hotelinking<\/strong> and their expertise in acquiring, educating, and engaging with hoteliers to utilize their clients&#8217; first-party data will enhance <strong>Sojern<\/strong>&#8216;s ability to bolster digital marketing campaigns and targeting capabilities in a cookieless era. This will lead to improved conversion rates, revenue, and a higher share of direct bookings for our hotel clients.\u201d<\/p>\r\n\r\n\r\n\r\n<p>On average, <a href=\"https:\/\/www.hotelinking.com\/en\/captive-portal\/boosting-direct-bookings-how-hotelinkings-smart-wi-fi-solution-is-changing-the-game\/\" data-type=\"post\" data-id=\"8944\">more than 80% of the hotel guests access the free Wi-Fi service<\/a>. With the current marketing landscape, hoteliers must ensure they have a way forward to convert all these Wi-Fi sign-ups into high-quality, valuable and processable data and most importantly, use it accordingly. <strong>Hotelinking <\/strong>and Sojern can support its hotel customers to be more successful in creating highly personalized digital marketing campaigns, thanks to the ultra-personalisation and enriched guests profiles that comes from this data.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">About Hotelinking<\/h2>\r\n\r\n\r\n\r\n<p>Hotelinking is a cloud-based solution, offering an integrated hotel tech stack specifically designed to generate and activate First-party through an advanced <strong>HOTELIER Wi-Fi captive portal<\/strong>.<\/p>\r\n\r\n\r\n\r\n<p>Additionally, Hotelinking offers an integrated during-stay and post-stay surveys, online checkin &amp; checkout platform, data push services through native integrations with PMSs, booking engines, CRMs, and a smart technology software that automatically monitors the health of hotel Wi-Fi complex infrastructures. For further information, please visit: https:\/\/www.hotelinking.com\/<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">About Sojern<\/h2>\r\n\r\n\r\n\r\n<p><a href=\"https:\/\/www.sojern.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sojern<\/a> is a leading travel marketing platform designed to boost growth and profitability for the travel industry. The <strong>Sojern Travel Marketing Platform<\/strong> is a set of easy-to-use software and services that delivers unrivaled traveler insight, intelligent audiences, multichannel activation and optimization, and a connected guest experience\u2014all in one place. More than 10,000 travel marketers rely on our platform annually to find, attract, convert and engage travelers. Founded in 2007, Sojern is headquartered in San Francisco, California with teams in the Americas, Europe, Middle East and Africa, and Asia Pacific.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Contact<\/h2>\r\n\r\n\r\n\r\n<p>Hotelinking<br \/>Manel L\u00f3pez<br \/>sales@hotelinking.com<\/p>\r\n\r\n\r\n\r\n<p><strong>Sojern (Base Communications)<\/strong><br \/>Maeva Demay<br \/>maeva.demay@base-communication.com<br \/>+33(0)6 23 67 57 68<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>The partnership between Hotelinking and Sojern enhances direct guest communication and optimises digital campaigns in the hotel industry. Through smart use of owned data and advanced segmentation, hotels expand their reach and boost direct bookings.<\/p>\n","protected":false},"author":8,"featured_media":11888,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[14],"tags":[105,58,106],"class_list":["post-9041","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-updates","tag-hotel-marketing","tag-integrations","tag-sojern"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hotelinking.com\/en\/wp-json\/wp\/v2\/posts\/9041","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hotelinking.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hotelinking.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hotelinking.com\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hotelinking.com\/en\/wp-json\/wp\/v2\/comments?post=9041"}],"version-history":[{"count":4,"href":"https:\/\/www.hotelinking.com\/en\/wp-json\/wp\/v2\/posts\/9041\/revisions"}],"predecessor-version":[{"id":14632,"href":"https:\/\/www.hotelinking.com\/en\/wp-json\/wp\/v2\/posts\/9041\/revisions\/14632"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.hotelinking.com\/en\/wp-json\/wp\/v2\/media\/11888"}],"wp:attachment":[{"href":"https:\/\/www.hotelinking.com\/en\/wp-json\/wp\/v2\/media?parent=9041"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hotelinking.com\/en\/wp-json\/wp\/v2\/categories?post=9041"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hotelinking.com\/en\/wp-json\/wp\/v2\/tags?post=9041"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}