Loyalty, hotel marketing and WiFi solutions for a 100% contactless guest experience.

Everything you need to understand your guests and interact with them, improve in reputation rankings, increase direct bookings, and build customer loyalty in one platform.

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AutoCheckin

System that enables guests to check-in from any device, online, automatically and with no need of a receptionist.

A 100% web tool from which guests can scan their passport, sign documents, pay their bill, select their room, check-out, and much more.

  • No need to download an app.
  • Enables travellers with bookings from any channel (direct web, TTOO, OTA) to check-in online.
  • Optimising the check-in process enables to significantly lighten the workload at the reception.
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Social WiFi and Automation

Our Social WiFi and Automation gathers information that enables you to keep in touch with your guest at all times and be aware of their needs.

Thanks to automated features, you can disintermediate thousands of reservations, promote your hotel brand, increase customer satisfaction or improve your online reputation ranking position.

  • Create a database verified quickly.
  • Create an automatic guest loyalty programme in a matter of minutes.
  • Know the opinion of the guests with satisfaction surveys.
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Hotel CRM

Launch personalised and segmented email marketing campaigns to increase direct sales and win the loyalty of your guests.

By integrating with the PMS, you will obtain an enriched database with more segmentation variables that increase email campaigns’ effectivity.

  • Calculates the savings on sales commissions from repeat guests.
  • Track sales per user and see how loyal your guests are.
  • Advanced and specialised segmentation for hotel casuistry.
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Bellbot Virtual Assistant

Turn your web users into customers, foster their loyalty and increase your direct reservations instantly.

Bellbot offers the user a series of incentives to encourage them to book through the website. To access these incentives, visitors have to enter the data that the bot requests. These benefits may be an offer that can be redeemed during the booking and perks to enjoy during their stay.

  • A valuable guest database is generated.
  • 100% configurable benefits.
  • Show guests’ comments.
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WiFiBot

WiFiBot is able to monitor the health of the entire system 24/7 and solves guests’ connection problems remotely. In addition, it can anticipate new incidents and notify risks.

It controls the performance, detects and solves the problems with the WiFi network automatically, without the hotel staff or technicians having to intervene.

  • Anticipates possible malfunctions or network saturation.
  • Continuously evaluates components to avoid downtime or network failures.
  • Capable of monitoring any element connected to the network regardless of the vendor.
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Hotelinking services

We help you improve and optimize all your systems

Integrations with PMS and third parties:

Easy and simple integrations with other tools, softwares and vendors. 

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 Network Operation Center (NOC):

Intended for the setup, management, maintenance and monitoring of the WiFi network. 

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24/7 support:

We provide technical support 24 hours a year for all our products and services through different channels. 

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More than 10 million registered users in more than 1,000 hotel properties

José Martínez

This suite of tools is our marketing automation stack of choice. I strongly recommend it to any hospitality marketer who is serious about guest engagement.

José Martínez Marketing and Direct Sales Manager - BLUESEA

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Maria Serra

Its tools work fully automated, and is playing a key role in our direct online sales strategy. We have experienced a significant increase in direct bookings.

Maria Serra Ecommerce Manager - Zafiro Hotels

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Do you want to know more about our products and features?

Now that you know some details of how we can help your hotel or hotel chain, the next step is to take a more in-depth look at our tools with one of our experts from the sales team.