New integration with SIHOT: More flexibility and automation for your hotel

What improvements does the new integration bring?

1. More versatile booking search

Previously, locating bookings could only be done through the booking locator. Now, we have implemented additional options that simplify this process, allowing hotels to choose between:

• Locator + Surname or Check-in Date
• Full name + Check-in date (without the need for the locator)
  This flexibility not only facilitates access to information, but also improves the usability of the system for guests, speeding up check-in and reducing the time spent on managing reservations.

2. Automatic sending of signed documentation to the PMS

Thanks to the new integration, now all documents signed during the check-in process, such as the traveller’s report and other important documents (privacy policies, internal regulations, etc.), will be automatically sent to the SIHOT PMS. This ensures that all information is centralised and available to the front desk team without manual intervention, reducing the margin of error and processing time.

3. Standardised API: the key to all improvements

The implementation of a standardised API has been the driving force behind all these improvements. Thanks to this new structure, we have been able to develop a deeper and more flexible integration, which enables greater customisation in the Check-in process and automates the sending of documents.

In addition to enabling these functionalities, the standardised API has also significantly improved the stability of the system, reducing the risk of crashes in critical services such as Portal Pro and AutoCheckin, ensuring greater reliability in the day-to-day operations of hotels.

4. More accessible customisable settings

It is now easier to access and configure customised settings such as guest types, rooms and documents. The new integration makes it easier to synchronise these settings with the PMS, allowing hotels to manage these variables more accurately and efficiently, optimising the guest experience.

How do these changes benefit your hotel?

• Improved guest experience: The more flexible booking search streamlines the check-in process, offering a smoother and more personalised experience.
• Automation of key processes: The automatic transfer of documents to the PMS reduces the administrative burden and ensures that all data is centralised.
• Improved stability: The standardised API has not only enabled all these new functions, but also strengthened the stability of the connection, minimising disruptions to key services.
• Simplified management: Accessing and configuring customised options is now easier, allowing better adaptation to the operational needs of each establishment.

With these improvements, Hotelinking and SIHOT consolidate an alliance that not only facilitates the daily operation of hotels, but also significantly improves the guest experience.

If you have any questions or want to know more about how this integration can benefit your hotel, do not hesitate to contact us.