Enhance Guest Flow with Online Check-ins
Make pre-check-in paperless with ID scans, digital signatures, and policies. Everything syncs directly to the PMS automatically.
Más informacióndeskforce
Operations Department
DeskForce: Digital Check-in and Front Desk Automation for Hotels
DeskForce is the digital check-in and front desk automation software for hotels: online pre-check-in, digital payments and self check-out across every channel.
Leading Hotel Groups Rely on Our
Front Desk Automation System
Operations Department
Empower Front Desk Operations for Seamless Guest Experience
Hybrid Mode with Assisted Digital Check-ins
Allow front desk staff to manage assisted digital check-ins, focusing on high-value tasks. Automate the rest to reduce queues and improve guest satisfaction.
Más informaciónSet All Front Desk tasks to Auto and Digital
Automate check-ins, checkouts, and guest payments and more. Refocus your front desk staff on guest service while we handle all other front desk tasks.
Más información
Effortless Front Desk Automation Tailored for Hotel Groups Unique Needs
Hotelinking’s Front Desk Automation System is designed to meet the unique challenges faced by hotel groups. Unlike other solutions, which often lack flexibility, our system is fully adaptable to the specific processes of each hotel, allowing seamless integration of local policies, check-ins, check-outs, payments, and document signing.
Hotel groups with operations across various regions often encounter different legal requirements. For instance, Spain and many European countries require daily submission of guest ID and booking data to local authorities, while other regions like the UK have fewer regulatory demands.
Hotelinking ensures compliance with all relevant regulations.
Our solution automatically scans and digitizes IDs and passports, accommodating diverse nationalities and document types without manual intervention. This speeds up the check-in process and reduces errors.
Moreover, Hotelinking easily integrates with multiple PMS systems, or custom hubs, making it ideal for hotel groups using varied platforms across properties. Adaptable and flexible, our tool is built to simplify the complex operational needs of hotel groups.
Front Desk Automation Tailored for
Complex Hotel Group Needs
Mass-market solutions fall short, but our system is built to meet the specific operational requirements of hotel groups, providing adaptable and efficient front desk automation.
Automate Check-ins, Check-outs, and Digital Payments
Hotelinking provides a fully automated system for handling check-ins, check-outs, and digital payments. This ensures a seamless guest experience from arrival to departure, reducing manual work for staff and eliminating long queues at the front desk.
Scalable Hybrid Setup for Gradual Automation
Begin with a hybrid setup that combines manual and automated processes, allowing your hotel group to scale up over time. As you automate more check-in and check-out tasks, your operation becomes more efficient, adapting to your evolving needs.
Smooth Integration with PMS and Guest Apps
Hotelinking seamlessly integrates with your Property Management System (PMS) and guest apps. This creates a unified experience for your guests, enabling them to manage their stay entirely from their devices, while streamlining your hotel’s internal processes.
Customizable Solution for Your Hotel Group’s Unique Needs
Hotelinking’s solution is fully customizable to meet the unique needs of your hotel group. Whether your properties span multiple regions or brands, the system adapts to local legal requirements and operational differences, ensuring consistency and compliance.
Core Solutions of Our Front Desk Automation System
Online Check-in
The Online Check-in lets guests complete check-ins from any device, without needing to interact with the front desk. The system supports ID scanning, digital signatures, and real-time updates, delivering a fully paperless experience.
Online Check-out
Guests can complete their check-out process using their mobile devices, with no need to visit the front desk. The Online Checkout also manages outstanding payments, delivering a smooth, contactless departure.
Guest Payments
The Guest Payments module allows guests to settle their balances online securely and quickly. It supports multiple payment methods and complies with regulations, ensuring a seamless payment experience for every stay.
Enhance Your Front Desk Operations
Empower guests to control check-in and check-out experiences
Transform manual tasks into fully automated, queue-free processes
Free up front desk staff for enhanced guest service interactions
Standardize front desk operations using paperless automation
Deep analytics dashboard tracking every step of the process
Customer Reviews
Our reception team now works more efficiently thanks to Hotelinking’s assisted digital check-in, which automates the entire process and eliminates manual data entry.
Maria Serra
E-Commerce & Online Marketing ManagerZafiro Hotels
Thanks to assisted digital check-in via tablets and mobile devices, our team has reduced the check-in time per guest by more than 70%, enhancing the reception experience.
Alejandro Tugues
Director Revenue ManagementMyWay Hotels & Resorts
The automatic scanning of documents and passports from all countries ensures that the check-in process is fast and error-free, regardless of the guest’s origin.
Sergio Sande Rabuñal
Hospitality Applications Team LeadPalladium Hotel Group
Thanks to assisted digital check-in via tablets and mobile devices, our team has reduced the check-in time per guest by more than 70%, enhancing the reception experience.
Alejandro Tugues
Director Revenue ManagementMyWay Hotels and Resorts
Hotelinking’s solution allows us to comply with the new regulations in Spain without our team having to make manual changes to each registration.
Karina Helios
Directora ComercialSEETEL Hotel Bahia del Sol
Reimagine Front Desk Efficiency
Digital Guest Data Management
- Automated ID Scanning
- PMS Data Synchronization
- Digital Document Storage
- Regional Compliance Tools
- Customizable Data Fields
- Guest Verification Interface
- Real-Time Data Parsing
- Minors Registration Support
- Encrypted Data Handling
- Audit Logs
- Multi-Language Support for Guests
- Advanced Reservation Logic Search
- PDF Generation of Signed Documents
- Support for All Reservation Channels
- MFA Authentication for Secure Access
Front Desk Automation Features
- Digital Check-in for Staff
- Tablet-Compatible Interface
- Check-in Reset Functionality
- Digital Payments Module
- Integrated Room Key Generation
- Paperless Document Signing
- Pre-Check-in Dashboard
- Self-Service Kiosk Support
- Multi-Channel Access
- Real-Time Performance Monitoring
- Auto-Checkout Capabilities
- Advanced Reservation Search by Status
- Integration with Guest Apps
- Digital Signage for Paperless Workflow
- Streamlined Minor Registration
Operational Insights and Integrations
- Analytics Dashboard
- Pre-Arrival Insights
- Compliance-Ready Reports
- Custom Workflow Integrations
- Cross-Device Compatibility
- Automated Email Delivery
- Advanced Role Permissions
- Error Tracking and Resolution
- Flexible Deployment Options
- Native Integrations
- KPI Monitoring for Digital Check-ins
- Full Regional Compliance Integration
- Advanced Guest Data Validation Processes
- Transparent Document Archiving System
- Comprehensive API/Webservice Support