In today’s highly competitive hospitality industry, a comprehensive and high-quality guest database is crucial for driving direct bookings, enhancing guest loyalty, and maximizing revenue. Yet, many hotel groups fall short in capturing the majority of guest data from visitors who stay at their properties. This results in missed opportunities for marketing, diminished revenue growth, and […]
In the ever-changing realm of hospitality, hotels are constantly searching for inventive approaches to not only draw in but also to improve their experiences and stimulate revenue expansion. An essential element in attaining these goals is the efficient handling of guest data. Nevertheless, hotel owners frequently have difficulties in obtaining and utilizing top-notch guest information […]
Disintermediating bookings remains one of the main challenges for hoteliers in the current hotel industry scenario. This is why building a solid guest database that drives direct bookings and fosters guest loyalty is essential. However, traditional traveller data collection methods are often insufficient, leaving hotel groups struggling with fragmented information and missed opportunities to deliver […]
Contactless solutions are an added value and a great opportunity to stand out since they have a lot to offer both to businesses and their customers.
There are increasingly more hotels using technologic systems or tools because they’ve become a much more decisive factor than price and the offer when it comes to improving the guest experience.
Capturing guest data is the strategy which best enables your hotel to get to know the target group and improve your services by adapting them to suit guest preferences.
