Updates 2:00 Min read
Hotelinking connects with the app for hotels Stay App
Stay App is an application that connects guests with the hotel in real time.
It allows guests to manage all aspects of their stay from their own mobiles to keep communication as fluid and direct as possible. With just one click guests can book a spa treatment or a table at the restaurant, and even hire the transfer back to the airport or ask a question to the hotel staff.
One of the most innovative features is that it is presented as a single application, that is, as a platform on which the applications of “all the hotels in the world” are found. The guests simply have to install the app and it will automatically detect which hotel they are in.
It is at this point where the integration between Hotelinking and Stay App comes into play, by matching the data gathered by the Hotelinking’s captive portal with the data in the PMS in order to redirect guests to the hotel’s personalized app powered by Stay App.
In turn, this integration gives as a result rich customer data enabling better segmentations in email marketing campaigns, connecting with guests and reward loyal customers more easily by providing personalized advantages.
Hotelinking is now integrated with the most well-known PMS, CRM, booking engines and WiFi providers in the market, in addition to facilitating integration with other systems, including their own. These integrations avoid duplications, unnecessary or erroneous records and facilitate resource optimisation, in addition to increased process efficiency.
If you wish to find out more about how Hotelinking can integrate with your other providers, contact our specialised consultants and resolve all your queries regarding the integration process.