How to build customer loyalty in a hotel: 4 ways to boost it.
The ability to turn one-time guests into repeat customers is crucial to business success.
Author: Ryan Gould
- Home
- Products
Marketing department
GuestMakerMarketing Cloud Captive Portal
IT & Networks Department
WiFiBotProactive Network Guardian
- Simplified GPON ManagementEasily replace or update OLTs and ONTs, monitor health KPIs, while receiving real-time alerts.
- Autonomous WiFi MonitoringTrack the health of Access Points, Switches, and other devices from any vendor, with KPIs.
- WAN Performance OptimizerTrack uptime, optimize connectivity, balance traffic, and minimize packet loss.
Operations Department
DeskForceFront Desk Automation System
- Digital Check-in SystemEnsure every guest completes a seamless, digital check-in, even on arrival.
- Guest-Driven Digital Check-outLet guests check out, settle payments, and receive invoices, all from their phones.
- Digital PaymentsProcess pre-arrival payments and settle charges at check-in or check-out.
- Solutions
Marketing department
GuestMakerMarketing Cloud Captive Portal
- Supercharge Your CRM for Max Sales ImpactElevate your CRM’s performance with reliable guest data for better targeted email campaigns.
- Drive More Loyalty Program Sign-UpsCapture guests’ attention at the right moment and drive up loyalty enrollment rates.
- Boost Guest Survey ResponsesAccurate data collection and improved survey responses are effortless with Hotelinking.
IT & Networks Department
WiFiBotProactive Network Guardian
- Simplify IT Workloads with WiFi MonitoringClear up IT tasks with proactive monitoring, automated issue resolution, and NOC service.
- Streamline WiFi with Centralized ControlUnify networks seamlessly with scalable, vendor-agnostic tools, ensuring optimal performance.
- Elevate Guest Joy with Reliable WiFiProactive issue detection and seamless WiFi keep guests connected and satisfied every time.
Operations Department
DeskForceFront Desk Automation System
- Enhance Guest Flow with Online Check-insMake pre-check-in paperless with ID scans, digital signatures, policies and more. All synced to PMS.
- Hybrid Mode with Assisted Digital Check-insAllow front desk staff manage assisted digital check-ins, focusing on high-value tasks only.
- Set All Front Desk tasks to Auto and DigitalThe description will be displayed in the menu if the active theme supports it.
- Resources
Build High-Quality DatabasesA complete, top-tier database is crucial for driving direct bookings.
Customized Digital Check-In SolutionsOnline Check-In systems are leading the way in enhancing the guest experience.- BlogHotel Tech News.
- Integrations & PartnersFind out who integrates with Hotelinking
- Books on Hotel InnovationDownload our books for free
- About UsDiscover more about Hotelinking
- Media KitDownload our official Media Kit
- Job OffersCheck our job offers
- MikroKit CoursesMikroTik MTCNA and MTCSE Trainings
- Home
- Products
Marketing department
GuestMakerMarketing Cloud Captive Portal
IT & Networks Department
WiFiBotProactive Network Guardian
- Simplified GPON ManagementEasily replace or update OLTs and ONTs, monitor health KPIs, while receiving real-time alerts.
- Autonomous WiFi MonitoringTrack the health of Access Points, Switches, and other devices from any vendor, with KPIs.
- WAN Performance OptimizerTrack uptime, optimize connectivity, balance traffic, and minimize packet loss.
Operations Department
DeskForceFront Desk Automation System
- Digital Check-in SystemEnsure every guest completes a seamless, digital check-in, even on arrival.
- Guest-Driven Digital Check-outLet guests check out, settle payments, and receive invoices, all from their phones.
- Digital PaymentsProcess pre-arrival payments and settle charges at check-in or check-out.
- Solutions
Marketing department
GuestMakerMarketing Cloud Captive Portal
- Supercharge Your CRM for Max Sales ImpactElevate your CRM’s performance with reliable guest data for better targeted email campaigns.
- Drive More Loyalty Program Sign-UpsCapture guests’ attention at the right moment and drive up loyalty enrollment rates.
- Boost Guest Survey ResponsesAccurate data collection and improved survey responses are effortless with Hotelinking.
IT & Networks Department
WiFiBotProactive Network Guardian
- Simplify IT Workloads with WiFi MonitoringClear up IT tasks with proactive monitoring, automated issue resolution, and NOC service.
- Streamline WiFi with Centralized ControlUnify networks seamlessly with scalable, vendor-agnostic tools, ensuring optimal performance.
- Elevate Guest Joy with Reliable WiFiProactive issue detection and seamless WiFi keep guests connected and satisfied every time.
Operations Department
DeskForceFront Desk Automation System
- Enhance Guest Flow with Online Check-insMake pre-check-in paperless with ID scans, digital signatures, policies and more. All synced to PMS.
- Hybrid Mode with Assisted Digital Check-insAllow front desk staff manage assisted digital check-ins, focusing on high-value tasks only.
- Set All Front Desk tasks to Auto and DigitalThe description will be displayed in the menu if the active theme supports it.
- Resources
- Build High-Quality DatabasesA complete, top-tier database is crucial for driving direct bookings.
- Customized Digital Check-In SolutionsOnline Check-In systems are leading the way in enhancing the guest experience.
- BlogHotel Tech News.
- Integrations & PartnersFind out who integrates with Hotelinking
- Books on Hotel InnovationDownload our books for free
- About UsDiscover more about Hotelinking
- Media KitDownload our official Media Kit
- Job OffersCheck our job offers
- MikroKit CoursesMikroTik MTCNA and MTCSE Trainings