Products DeskForce – Front Desk Automation System Enhance Guest Flow with Online Check-ins

deskforce Operations Department

Transition to Online Pre-Checkin & Enhance Guest Flow

Make pre-check-in paperless with ID scans, digital signatures, and policies. Everything syncs directly to the PMS automatically.

Hotelinking - Enhance Guest Flow with Online Check-ins
Autocheckin Mobile

Save time for staff by automating pre-check-in processes, enabling them to focus on delivering exceptional guest experiences.

Reduce front desk congestion by allowing guests to complete check-in tasks before arrival, improving guest flow and satisfaction.

Provide guests with a seamless, contactless check-in experience, speeding up their arrival and reducing wait times at the hotel.

Ensure compliance with local regulations by collecting necessary guest information and digital signatures before check-in.

Effortlessly Move Your Front Desk to Digital Solutions

  • Custom booking search

    Custom booking search tailored to each hotel group’s preferences.

  • Online check-in

    Enable guests from any booking channel to access online check-in.

  • Complete pre-check-in online

    Allow any of your guests to complete pre-check-in online pre-arrival.

  • Go paperless with digital signatures

    Go paperless with digital signatures and store signed PDFs securely.

  • Advanced ID scanning automates guest data entry into the PMS.

    Advanced ID scanning automates guest data entry into the PMS.

Operations Department

End Manual Check-ins and Unlock Greater Efficiency with Digital Solutions

Shift from outdated manual check-ins to a digital system that streamlines operations, reduces wait times, and improves the guest experience from start to finish.

Enabling Pre-arrival Online Check-ins

Give guests from any booking channel the option to complete check-in before arrival. This saves time on arrival and enhances brand perception, boosting guest satisfaction overall.

Adapting to Regional Check-in Laws

The system adjusts easily to local laws, whether strict or relaxed, by requiring digital ID scans and document signatures to ensure full compliance where needed.

Automating Front Desk Data Input

Allow your front desk team to focus more on guests by automating data input. This prevents errors, saves time, and keeps your database accurate and organized.

Thanks to assisted digital check-in via tablets and mobile devices, our team has reduced the check-in time per guest by more than 70%, enhancing the reception experience.

Alejandro Tugues Director of Revenue Management - MyWay Hotels and Resorts

Each Hotel Requires a Unique Online Check-in Setup — Flexibility Is Key to Success

Customize your brand’s identity

Customize Your Brand’s Identity

Tailor the online check-in experience with your hotel’s logo, name, and brand colors. Ensure consistency by applying your main and secondary color palette throughout.

Flexible booking search options

Flexible Booking Search Options

Allow guests to find their booking using reservation numbers, names, or check-in dates. Customize the search options to fit your hotel’s specific preferences and needs.

Configurable check-in workflow

Configurable Check-in Workflow

Enable or disable specific steps in the check-in process for each hotel. Customize the user experience based on the unique requirements of each property in your group.

Boost Front Desk Efficiency by 35% with Hotelinking’s Pre-Checkin Solution

Unique Online Check-in URLs for Each Hotel Group Property

Hotelinking generates a unique check-in link for each hotel in your group, allowing easy access via websites, guest apps, or QR codes. This ensures seamless guest experience at every property.

Centralized Hotel Selector for Easy Online Check-in Access

A landing page with a hotel selector is auto-generated for your website’s top menu, simplifying guest access to online check-ins across all hotels in your group with just one link.

Pre-arrival Communications with Deep Link Integration

Use the unique check-in link in pre-arrival emails or OTA alerts. Skip the reservation search page with a deep link, directing guests straight into the check-in process for convenience.

AI-Powered Document Scanning for Faster, Secure Check-ins

Advanced AI technology speeds up document verification during online check-in. OCR extracts and processes ID data in real time, ensuring fast, accurate, and secure guest information entry.

Paperless Digital Signage for Seamless Document Signing

Digital signatures replace handwritten ones during check-in. PDFs of signed documents are generated and automatically synced with the PMS, improving efficiency and guest satisfaction.

Digitally Automate Legal and Policy Sign-offs with Integrated Guest Data

Utilize Hotelinking’s document digitization and HTML capabilities to present contracts, policies, and conditions in an easy-to-read digital format, allowing for real-time guest data integration and PMS parsing of all signed documents.

Digitally Automate Legal

Transition to paperless
pre-checkin and enhance guest flow