Capture Every Guest
Monitor Every Network
Automate Every Stay

A unified solution for hotel groups to centralize guest data collection, ensure network resilience, and digitize front desk operations—delivered securely, affordably, and ready to scale.

Hotels and Hotel Chains That Trust Hotelinking for Their Digital Transformation

Empowering Marketing, IT, and Operations for Global Hotel Groups

GuestMaker – Guest Engagement Engine

Marketing department

  • Hotel CRM

    Unify PMS, booking engines, guest apps, chatbots, loyalty programs, and Wi-Fi captive portals to power seamless pre-stay, during-stay, and post-stay campaigns and communications. Drive more loyalty, satisfaction, and direct bookings instantly.
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  • WhatsApp Guest Journeys & Concierge AI

    Deliver fast, personalized WhatsApp communication across the entire guest journey. From automated guest journeys to an AI Concierge that answers every question instantly.
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  • Marketing Cloud Captive Portal

    Generate high-quality guest databases effortlessly and level up the potential for targeted email marketing, resulting in a boost of direct bookings and strengthening the loyalty of your hotel’s customers.
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WiFiBot – Proactive Network Guardian

IT & Networks Department

  • Simplify IT Workloads with 24/7 Network Monitoring

    Reduce IT strain with proactive issue detection, autonomous fixes, and centralized control, all seamlessly managed by expert NOC services.
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  • Streamline Hotel Networks with Centralized Control

    Unify diverse infrastructures with vendor-agnostic solutions and scalable dashboards, ensuring seamless performance across every location.
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  • Elevate Guest Satisfaction with Reliable WiFi

    Reduce complaints with proactive issue detection, seamless connectivity, and high-performance networks, ensuring happy, loyal guests.
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DeskForce – Front Desk Automation System

Operations Department

  • Enhance Guest Flow with Online Check-ins

    Make pre-check-in paperless with ID scans, digital signatures, and policies. Everything syncs directly to the PMS automatically.
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  • Hybrid Mode with Assisted Digital Check-ins

    Allow front desk staff to manage assisted digital check-ins, focusing on high-value tasks. Automate the rest to reduce queues and improve guest satisfaction.
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  • Set All Front Desk tasks to Auto and Digital

    Automate check-ins, checkouts, and guest payments and more. Refocus your front desk staff on guest service while we handle all other front desk tasks.
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Integration with the Industry’s Leading Systems and Tools

Other Integrations and Partners

Real Feedback from Industry Leaders

  • Since integrating Hotelinking’s solution, we have captured guest data from over 72% of our visitors, enabling us to launch specific private sales that have increased direct bookings and loyalty.

    Moisés Barbero E-Commerce & Online Marketing - Hipotels

  • Our email bounce rates have dropped significantly thanks to real-time email validation, improving the ROI of our email marketing campaigns by a noteworthy percentage.

    Maria Serra Ecommerce Manager - Zafiro Hotels

  • The advanced email verification system ensures we only capture valid data, helping us maintain a 99% deliverability rate in our email marketing campaigns.

    José Manuel Sánchez Chief Technology Officer (CTO) | Soho Boutique Hotels

Books, Guides & Whitepapers

Advanced Hotel E-mail Marketing Course

Email Marketing Advanced Course

Advanced strategies to use email marketing as a powerful tool to drive repeat hotel guest reservations through the direct channel. It covers the importance of integrating quality guest data with automated marketing campaigns to reduce reliance on OTAs.

Free Download
Libro Hotel Data

Guest Data Generation Guide

The guide covers the challenges of data collection, the benefits of automation, and how enriched, GDPR-compliant guest data can significantly enhance a hotel’s digital marketing strategy, driving higher revenue and customer satisfaction.

Free Download
Libro 5G

WiFi Networks at Hotel Groups

It highlights how these emerging technologies will enhance guest connectivity, improve internal operations, and offer personalized services. It explains the benefits of 5G’s high-speed connections, the role of WiFi 6 in dense environments.

Free Download

Daniel Alzina

CEO

An Open Letter from Our CEO: Revolutionizing Hotel Data for a New Era

The hospitality industry is evolving, and so must we. At Hotelinking, we recognize the challenges you face—rising competition, the dominance of OTAs, and the growing demand for personalized guest experiences. The good news? We can transform these challenges into opportunities. How? By tapping into one of your most valuable, yet often underutilized, assets: your guest database.

Your guest data is not just a collection of contacts; it’s the fuel that powers your CRM, marketing strategies, and direct booking initiatives. However, we understand that many hotel groups struggle with fragmented, low-quality data. That’s why we have developed a suite of innovative solutions to help you build, maintain, and maximize a high-quality guest database—one that fosters loyalty, drives direct bookings, and strengthens your brand.

Our Smart Wi-Fi solution seamlessly integrates with your Property Management System (PMS) and CRM, capturing verified guest information in real-time. This transforms your Wi-Fi network into a powerful tool for engagement, unlocking data that drives personalized marketing campaigns. With real-time email verification, your database remains clean and actionable, ensuring that every email you send reaches its target, with nearly 100% deliverability rates.

Hotelinking’s mission is simple: to empower hotel groups to take control of their guest data and use it to build lasting relationships with their guests. Our tools don’t just enhance your operations—they revolutionize the way you manage, engage, and retain your guests. By reducing reliance on OTAs, and leveraging direct booking strategies, we ensure your marketing efforts reach their full potential.

We invite you to explore the future of hospitality with us—one where your data drives success and every guest interaction counts. Together, let’s shape the future of hotel marketing, direct bookings, and guest loyalty.

Warm regards,

Are you ready to book time with one of our sales specialists?