Marketing tools to make your hotel customers loyal.
To make current hotel customers loyal and spread awareness for your hotel, you must also work with other marketing tools (and strategies).
To make current hotel customers loyal and spread awareness for your hotel, you must also work with other marketing tools (and strategies).
Social CRM is the strategy that includes your hotel’s social media accounts, networks where your customers and potential customers are.
Hotel data management requires that the CRM complies with the General Data Protection Regulation (GDPR): clear consent, secure processing and proper traceability. A fundamental pillar to preserve guest trust and avoid penalties in hospitality.