Tag: customer experience

Interviews 3:00 Min read

Rafel Crespí Cladera (UIB and Cátedra Banca March de la Empresa Familiar): “Hotel companies have a large amount of information that can generate a lot of added value when managed properly.”

Rafel Crespí Cladera is Business Administration Professor at the UIB and Manager at Cátedra Banca March de la Empresa Familiar.

Adrián Martorell Palau Marketing & Digital Transformation Specialist

Ways to Boost Customer Loyalty

Hotel loyalty 3:20 Min read

How to build customer loyalty in a hotel: 4 ways to boost it.

The ability to turn one-time guests into repeat customers is crucial to business success.

Ryan Gould VP of Strategy and Marketing Services - Elevation Marketing