What is social CRM? Know what the advantages are for your hotel
Social CRM is the strategy that includes your hotel’s social media accounts, networks where your customers and potential customers are.
Tag: Social CRM
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Marketing department
GuestMakerMarketing Cloud Captive Portal
IT & Networks Department
WiFiBotProactive Network Guardian
- Simplified GPON ManagementEasily replace or update OLTs and ONTs, monitor health KPIs, while receiving real-time alerts.
- Autonomous WiFi MonitoringTrack the health of Access Points, Switches, and other devices from any vendor, with KPIs.
- WAN Performance OptimizerTrack uptime, optimize connectivity, balance traffic, and minimize packet loss.
Operations Department
DeskForceFront Desk Automation System
- Digital Check-in SystemEnsure every guest completes a seamless, digital check-in, even on arrival.
- Guest-Driven Digital Check-outLet guests check out, settle payments, and receive invoices, all from their phones.
- Digital PaymentsProcess pre-arrival payments and settle charges at check-in or check-out.
- Solutions
Marketing department
GuestMakerMarketing Cloud Captive Portal
- Supercharge Your CRM for Max Sales ImpactElevate your CRM’s performance with reliable guest data for better targeted email campaigns.
- Drive More Loyalty Program Sign-UpsCapture guests’ attention at the right moment and drive up loyalty enrollment rates.
- Boost Guest Survey ResponsesAccurate data collection and improved survey responses are effortless with Hotelinking.
IT & Networks Department
WiFiBotProactive Network Guardian
- Simplify IT Workloads with WiFi MonitoringClear up IT tasks with proactive monitoring, automated issue resolution, and NOC service.
- Streamline WiFi with Centralized ControlUnify networks seamlessly with scalable, vendor-agnostic tools, ensuring optimal performance.
- Elevate Guest Joy with Reliable WiFiProactive issue detection and seamless WiFi keep guests connected and satisfied every time.
Operations Department
DeskForceFront Desk Automation System
- Enhance Guest Flow with Online Check-insMake pre-check-in paperless with ID scans, digital signatures, policies and more. All synced to PMS.
- Hybrid Mode with Assisted Digital Check-insAllow front desk staff manage assisted digital check-ins, focusing on high-value tasks only.
- Set All Front Desk tasks to Auto and DigitalThe description will be displayed in the menu if the active theme supports it.
- Resources
Build High-Quality DatabasesA complete, top-tier database is crucial for driving direct bookings.
Customized Digital Check-In SolutionsOnline Check-In systems are leading the way in enhancing the guest experience.- BlogHotel Tech News.
- Integrations & PartnersFind out who integrates with Hotelinking
- Books on Hotel InnovationDownload our books for free
- About UsDiscover more about Hotelinking
- Media KitDownload our official Media Kit
- Job OffersCheck our job offers
- MikroKit CoursesMikroTik MTCNA and MTCSE Trainings
- Home
- Products
Marketing department
GuestMakerMarketing Cloud Captive Portal
IT & Networks Department
WiFiBotProactive Network Guardian
- Simplified GPON ManagementEasily replace or update OLTs and ONTs, monitor health KPIs, while receiving real-time alerts.
- Autonomous WiFi MonitoringTrack the health of Access Points, Switches, and other devices from any vendor, with KPIs.
- WAN Performance OptimizerTrack uptime, optimize connectivity, balance traffic, and minimize packet loss.
Operations Department
DeskForceFront Desk Automation System
- Digital Check-in SystemEnsure every guest completes a seamless, digital check-in, even on arrival.
- Guest-Driven Digital Check-outLet guests check out, settle payments, and receive invoices, all from their phones.
- Digital PaymentsProcess pre-arrival payments and settle charges at check-in or check-out.
- Solutions
Marketing department
GuestMakerMarketing Cloud Captive Portal
- Supercharge Your CRM for Max Sales ImpactElevate your CRM’s performance with reliable guest data for better targeted email campaigns.
- Drive More Loyalty Program Sign-UpsCapture guests’ attention at the right moment and drive up loyalty enrollment rates.
- Boost Guest Survey ResponsesAccurate data collection and improved survey responses are effortless with Hotelinking.
IT & Networks Department
WiFiBotProactive Network Guardian
- Simplify IT Workloads with WiFi MonitoringClear up IT tasks with proactive monitoring, automated issue resolution, and NOC service.
- Streamline WiFi with Centralized ControlUnify networks seamlessly with scalable, vendor-agnostic tools, ensuring optimal performance.
- Elevate Guest Joy with Reliable WiFiProactive issue detection and seamless WiFi keep guests connected and satisfied every time.
Operations Department
DeskForceFront Desk Automation System
- Enhance Guest Flow with Online Check-insMake pre-check-in paperless with ID scans, digital signatures, policies and more. All synced to PMS.
- Hybrid Mode with Assisted Digital Check-insAllow front desk staff manage assisted digital check-ins, focusing on high-value tasks only.
- Set All Front Desk tasks to Auto and DigitalThe description will be displayed in the menu if the active theme supports it.
- Resources
- Build High-Quality DatabasesA complete, top-tier database is crucial for driving direct bookings.
- Customized Digital Check-In SolutionsOnline Check-In systems are leading the way in enhancing the guest experience.
- BlogHotel Tech News.
- Integrations & PartnersFind out who integrates with Hotelinking
- Books on Hotel InnovationDownload our books for free
- About UsDiscover more about Hotelinking
- Media KitDownload our official Media Kit
- Job OffersCheck our job offers
- MikroKit CoursesMikroTik MTCNA and MTCSE Trainings
