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    • Marketing department

      GuestMakerGuest Engagement Engine
      • Hotel CRMUnify hotel ecosystem systems and channels to improve your marketing.
      • WhatsApp & AI ConciergeAutomated WhatsApp and AI concierge across the entire guest journey.
      • Marketing Cloud Captive PortalAutomate the creation of a high-quality guest data foundation.
    • IT & Networks Department

      WiFiBotProactive Network Guardian
      • Simplified GPON ManagementEasily replace or update OLTs and ONTs, monitor health KPIs, while receiving real-time alerts.
      • Autonomous WiFi MonitoringTrack the health of Access Points, Switches, and other devices from any vendor, with KPIs.
      • WAN Performance OptimizerTrack uptime, optimize connectivity, balance traffic, and minimize packet loss.
    • Operations Department

      DeskForceFront Desk Automation System
      • Digital Check-in SystemEnsure every guest completes a seamless, digital check-in, even on arrival.
      • Guest-Driven Digital Check-outLet guests check out, settle payments, and receive invoices, all from their phones.
      • Digital PaymentsProcess pre-arrival payments and settle charges at check-in or check-out.
  • Resources
    • Build High-Quality DatabasesA complete, top-tier database is crucial for driving direct bookings.
    • Customized Digital Check-In SolutionsOnline Check-In systems are leading the way in enhancing the guest experience.
    • BlogHotel Tech News.
    • Integrations & PartnersFind out who integrates with Hotelinking
    • Books on Hotel InnovationDownload our books for free
    • About UsDiscover more about Hotelinking
    • Media KitDownload our official Media Kit
    • Job OffersCheck our job offers
    • MikroKit CoursesMikroTik MTCNA and MTCSE Trainings
  • Home
  • Products
    • Marketing department

      GuestMakerGuest Engagement Engine
      • Hotel CRMUnify hotel ecosystem systems and channels to improve your marketing.
      • WhatsApp & AI ConciergeAutomated WhatsApp and AI concierge across the entire guest journey.
      • Marketing Cloud Captive PortalAutomate the creation of a high-quality guest data foundation.
    • IT & Networks Department

      WiFiBotProactive Network Guardian
      • Simplified GPON ManagementEasily replace or update OLTs and ONTs, monitor health KPIs, while receiving real-time alerts.
      • Autonomous WiFi MonitoringTrack the health of Access Points, Switches, and other devices from any vendor, with KPIs.
      • WAN Performance OptimizerTrack uptime, optimize connectivity, balance traffic, and minimize packet loss.
    • Operations Department

      DeskForceFront Desk Automation System
      • Digital Check-in SystemEnsure every guest completes a seamless, digital check-in, even on arrival.
      • Guest-Driven Digital Check-outLet guests check out, settle payments, and receive invoices, all from their phones.
      • Digital PaymentsProcess pre-arrival payments and settle charges at check-in or check-out.
  • Resources
    • Build High-Quality DatabasesA complete, top-tier database is crucial for driving direct bookings.
    • Customized Digital Check-In SolutionsOnline Check-In systems are leading the way in enhancing the guest experience.
    • BlogHotel Tech News.
    • Integrations & PartnersFind out who integrates with Hotelinking
    • Books on Hotel InnovationDownload our books for free
    • About UsDiscover more about Hotelinking
    • Media KitDownload our official Media Kit
    • Job OffersCheck our job offers
    • MikroKit CoursesMikroTik MTCNA and MTCSE Trainings
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Hotel Front Desk Automation: The enterprise playbook for eliminating manual operations

Deskforce

Hotel Front Desk Automation: The enterprise playbook for eliminating manual operations

This business guide explores how automating the hotel front desk can reduce manual tasks by up to 80%, from check-ins and payments to guest registration. It’s a key solution to optimise processes, integrate with the PMS, and enhance the guest experience across hotel environments.

Read more
Daniel Alzina CEO de Hotelinking
Why Hotel Network Operations Centers Must Evolve

WiFiBot

Why Hotel Network Operations Centers Must Evolve: From Reactive Monitoring to Autonomous Network Management

Discover how hotel-network automation is replacing traditional reactive NOCs: shifting from basic monitoring to autonomous operations that boost uptime, transparency and efficiency across hotel chains.

Read more
Carlos Otin Senior Network Engineer en Hotelinking
Hotel email marketing automation

Marketing

Hotel email marketing automation: The operational framework that transforms guest data into direct bookings

This guide shows how automating hotel email marketing turns databases into direct-booking engines. By replacing manual campaigns with segmented, personalized workflows, you streamline operations, boost deliverability and multiply marketing revenue in the hospitality sector.

Read more
Daniel Alzina CEO de Hotelinking
Hotel Email Verification Systems

Marketing

Hotel Email Verification Systems: The Technical Architecture That Stops Revenue Leaks at the Source

This technical guide shows how an email-verification system for hotels can prevent multi-million losses by filtering invalid addresses, improving email-marketing deliverability and strengthening sender reputation through layered validation processes tailored to the hospitality sector.

Read more
Daniel Alzina CEO de Hotelinking
Hotel guest data quality management

Hotel Technology

Hotel guest data quality management: The audit methodology that reveals hidden revenue leaks

We show how to audit hotel guest data quality through email validation, duplicate detection, system consistency and actionable segmentation. An essential step to maximise direct bookings and prevent revenue leakage.

Read more
Daniel Alzina CEO de Hotelinking
Hotel Guest Data Governance Framework

Hotel Technology

Hotel Guest Data Governance Framework: Executive Risk Assessment for Multi-Property Operations

We explore the strategic framework for guest data management in hotel groups: quality, consent, retention, access and audit. An essential approach to ensure regulatory compliance, optimise operations and turn the guest database into a key asset that drives loyalty and direct bookings.

Read more
Daniel Alzina CEO de Hotelinking
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  • Products
    • GuestMaker – Guest Engagement Engine
      • Marketing Cloud Captive Portal
      • Hotel CRM
      • WhatsApp Guest Journeys & Concierge AI
    • WiFiBot – Proactive Network Guardian
      • GPON Network Management for Hotel Groups
      • Autonomous WiFi Monitoring Solution
      • Smart WAN Network Performance Optimization
    • DeskForce – Front Desk Automation System
      • Autonomous Digital Check-in Managed by Gues
      • Autonomous Digital Check-out Managed by Gues
      • Digital Payments to Process and Settle Charges
  • GuestMaker Use Cases
    • Supercharge Your CRM for Max Sales Impact
    • Drive More Loyalty Program Sign-Ups
    • Boost Guest Survey Responses
  • WiFiBot Use Cases
    • Simplify IT Workloads with 24/7 Network Monitoring
    • Streamline Hotel Networks with Centralized Control
    • Elevate Guest Satisfaction with Reliable WiFi
  • DeskForce Use Cases
    • Enhance Guest Flow with Online Check-ins
    • Hybrid Mode with Assisted Digital Check-ins
    • Set All Front Desk tasks to Auto and Digital
  • Resources
    • Integrations & Partners
    • Blog
    • MikroTik Courses
    • Mediakit
    • Books on Hotel Innovation
    • Media Center
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    • About Us
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    • Job Offers
    • Technical Support
    • Press Room
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Sello PYME INNOVADORA 10/10/2026
B57943185
HOTELINKING, S.L.
PYME INNOVADORA
Válido entre 25/10/2023- 10/10/2026
escudo de MEIC 10/10/2026

"Hotelinking S.L. has participated in the ICEX-Next Export Initiation Program and has received support from ICEX, as well as co-financing from European FEDER funds, having contributed, to the extent of their involvement, to the economic growth of this company, its region, and Spain as a whole."


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