GuestmakerHow to curb negative hotel reviews from your guests
Criticism is inevitable, the important thing is to know how to manage it properly so that it impacts your business as little as possible.
Read moreTag: reputation ranking
Guestmaker
GuestmakerHow does WiFi quality affect a hotel’s online reputation?
A hotel’s Wi-Fi is a critical factor when it comes to guest satisfaction, encouraging them to return and to post positive reviews on opinion portals.
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GuestmakerAnalysing Tripadvisor: how to improve reputation and visibility in the ranking
One of the most critical challenges that hoteliers face nowadays is online reputation, since this sector is more sensitive to customers’ comments and reviews.
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GuestmakerTips for improving your online reputation: responding to reviews
Today, whether your hotel or chain manages its online presence or not, your customers, and even your most loyal followers, will talk about your products or services in some places on the network.
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