How to design an effective integration between the captive portal and the hotel PMS: technical architecture, real-time validation, security, data synchronisation and guest verification. A practical approach to improving data quality and operational efficiency.
This business guide explores how automating the hotel front desk can reduce manual tasks by up to 80%, from check-ins and payments to guest registration. It’s a key solution to optimise processes, integrate with the PMS, and enhance the guest experience across hotel environments.
The hospitality industry has become aware of the advantages of automating processes in their hotels to become more efficient, profitable and sustainable and thus be able to focus on offering a great experience to their guests.
The training aims to fill a need in the sector and a gap between theory and practice, since this is the most widely used technology in the hotel ecosystem nowadays.
Online check-in for hotels offers great benefits for the operation of a hotel and is a very useful software to adapt to the current context.
Fermín Carmona has more than 20 years of experience in the tourism sector and is now CEO and co-founder of Hotelverse, a technology company that aims to revolutionise the hotel room booking process and improve guests’ digital experience.
