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Categories:Deskforce|Guestmaker|Hotel loyalty|Hotel Technology|Interviews|Marketing|Updates|WiFiBot
Guestmaker

What does a captive portal mean to the hotel sector?

An internet connection is nowadays practically a must in all sort of properties.

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Tomeu FiolCMO de Hotelinking
Marketing

The importance of automating your email marketing campaigns

Email marketing is a crucial technique for the hotel sector. Among other reasons, because it is a direct marketing strategy that makes it possible to provide a key service to the guest, improve your brand awareness and to foster your current guests’ loyalty, promoting, especially, direct sales.

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Tomeu FiolCMO de Hotelinking
Hotel Technology

Why is a hotel-specific technology necessary?

Nowadays, all sectors are going through a great revolution: data revolution.

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Tomeu FiolCMO de Hotelinking
Hotel loyalty

Marketing actions to earn your guest’s loyalty

We know that although marketing represents a significant investment, the return you obtain is well worth the initial effort.

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Adrián Martorell PalauMarketing & Digital Transformation Specialist
Hotel loyalty

Customer types and trends that affect your guest

The Internet has led consumer trends to vary significantly over the last 20 years, and one of the sectors that has experienced a substantial impact is the hotel industry.

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Tomeu FiolCMO de Hotelinking
Hotel Technology

What methods can a hotel use to capture guest data?

Capturing guest data is the strategy which best enables your hotel to get to know the target group and improve your services by adapting them to suit guest preferences.

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Daniel AlzinaCEO de Hotelinking
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Products

  • GuestMaker: the agentic, multichannel hotel CRM
    • Hotel CRM and marketing automation
    • WhatsApp Guest Journeys & Concierge AI
    • Guest WiFi captive portal
  • WiFiBot: network operations and security platform
    • GPON Network Management for Hotel Groups
    • Autonomous WiFi Monitoring Solution
    • Smart WAN Network Performance Optimization
  • DeskForce: digital check-in and front desk automation
    • Autonomous Digital Check-in Managed by Gues
    • Autonomous Digital Check-out Managed by Gues
    • Digital Payments to Process and Settle Charges

GuestMaker Use Cases

  • Supercharge Your CRM for Max Sales Impact
  • Drive More Loyalty Program Sign-Ups
  • Boost Guest Survey Responses

WiFiBot Use Cases

  • Simplify IT Workloads with 24/7 Network Monitoring
  • Streamline Hotel Networks with Centralized Control
  • Elevate Guest Satisfaction with Reliable WiFi

DeskForce Use Cases

  • Enhance Guest Flow with Online Check-ins
  • Hybrid Mode with Assisted Digital Check-ins
  • Set All Front Desk tasks to Auto and Digital

Resources

  • Integrations & Partners
  • Blog
  • MikroTik Courses
  • Mediakit
  • Books on Hotel Innovation
  • Media Center

Company

  • About Us
  • Location
  • Technical Support
  • Press Room
  • Member:

    Turistec
  • Collaborate:

    EmprenbitNubes
  • Top 100 Startups 2023:

    APTE Top 100 Startups 2023
  • Recommend Us:

    Hotel Tech Report
INNOBALSello PYME INNOVADORA 23/09/2029

B57943185

HOTELINKING, S.L.

PYME INNOVADORA

Válido entre 02/10/2026- 23/09/2029

Escudo de MEIC 23/09/2029
ENISA
European UnionSpanish Ministry of FinanceEuropean Regional Development Fund (FEDER)

"Hotelinking S.L. has participated in the ICEX-Next Export Initiation Program and has received support from ICEX, as well as co-financing from European FEDER funds, having contributed, to the extent of their involvement, to the economic growth of this company, its region, and Spain as a whole."


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