What is social CRM? Know what the advantages are for your hotel
Social CRM is the strategy that includes your hotel’s social media accounts, networks where your customers and potential customers are.
Social CRM is the strategy that includes your hotel’s social media accounts, networks where your customers and potential customers are.
The GDPR (General Data Protection Regulation) is a regulation that aims to strengthen and unify the data protection of EU citizens.
We explore key tactics to boost your hotel’s website traffic: covering SEO, PPC, relevant content, social media and site-optimization with the goal of attracting qualified visits and driving direct bookings.
Brand Awareness: this concept is what measures the popularity of a corporate brand.
Hotel data management requires that the CRM complies with the General Data Protection Regulation (GDPR): clear consent, secure processing and proper traceability. A fundamental pillar to preserve guest trust and avoid penalties in hospitality.
The new General Data Protection Regulation (GDPR) has certain implications for hotels’ online activities.