GuestmakerWhat does a captive portal mean to the hotel sector?
An internet connection is nowadays practically a must in all sort of properties.
Read moreAuthor: Tomeu Fiol
Guestmaker
MarketingThe importance of automating your email marketing campaigns
Email marketing is a crucial technique for the hotel sector. Among other reasons, because it is a direct marketing strategy that makes it possible to provide a key service to the guest, improve your brand awareness and to foster your current guests’ loyalty, promoting, especially, direct sales.
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Hotel TechnologyWhy is a hotel-specific technology necessary?
Nowadays, all sectors are going through a great revolution: data revolution.
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Hotel loyaltyCustomer types and trends that affect your guest
The Internet has led consumer trends to vary significantly over the last 20 years, and one of the sectors that has experienced a substantial impact is the hotel industry.
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Marketing5 key reasons to invest in a hotel CRM
CRM software is a crucial element that allows for effective communication and customer relationship management.
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GuestmakerTips for improving your online reputation: responding to reviews
Today, whether your hotel or chain manages its online presence or not, your customers, and even your most loyal followers, will talk about your products or services in some places on the network.
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