Why email marketing can help you disintermediate bookings.
Far from being obsolete, email marketing is still relevant and can help you build customer loyalty to increase your direct bookings.
Four 5G systems scenarios in a hotel.
We discuss several scenarios to see how a hotel property could take on 5G technology in its facilities.
Pancho Pérez (PaynoPain): “Protecting guest’s data and complying with PCI DSS regulations is fundamental if we are to guarantee a positive user experience.”
Pancho Pérez is Operations and Business Development Manager of PaynoPain, a fintech specialising in global payment coverage.
5 factors to consider before installing 5G in a hotel.
Before making potential changes to your infrastructures, we recommend carrying out a technical audit and analysing the following points in your property.
Pablo Laffitte: “As the pandemic comes to an end, we will see Chinese tourists who are interested in more than just cultural tourism.”
Pablo Laffitte is an expert in Chinese tourism and recently launched his own hotel industry marketing agency, which focuses specifically on this market.
How does WiFi quality affect a hotel’s online reputation?
A hotel’s Wi-Fi is a critical factor when it comes to guest satisfaction, encouraging them to return and to post positive reviews on opinion portals.