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Categories:Deskforce|Guestmaker|Hotel loyalty|Hotel Technology|Interviews|Marketing|Updates|WiFiBot
Updates

Compare the reviews of a chain’s hotels with our updated personalised satisfaction surveys.

It is now possible to compare and analyse the results of satisfaction surveys of hotels within the same chain.

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Adrián Martorell PalauMarketing & Digital Transformation Specialist
Updates

Capture relevant information from your guests with our enhanced Portal Pro captive portal.

The captive portal changes its look and feel to simplify WiFi access to both guests and customers.

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Adrián Martorell PalauMarketing & Digital Transformation Specialist
Interviews

Òscar Casanovas (CETT-UB): “One of the main challenges for the sector is to naturally incorporate digitalisation without renouncing the capital importance of the human factor in relationships”.

Òscar Casanovas Ibáñez is academic director of the Bachelor’s Degree in Tourism and lecturer in Tourism Law and Policy at the CETT-UB.

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Adrián Martorell PalauMarketing & Digital Transformation Specialist
Hotel Technology

5 tips to adapt your hotel to teleworking.

Preparing your hotel to accommodate guests who work remotely can help you increase revenues and attract more bookings.

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Adrián Martorell PalauMarketing & Digital Transformation Specialist
Interviews

Tomeu Fiol (Hotelinking): “The tourism industry must evolve and see its customers as allies when it comes to promoting its brand.”

Tomeu Fiol is Hotelinking CMO and creator of Turisme Petit, a portal specialised in family tourism in Majorca and other destinations.

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Marga EscandellContent Manager
Interviews

Jimmy Pons: “NFTs are already totally viable real marketing cases.”

Jimmy Pons is one of Spain’s tourism industry’s leading applied innovation experts.

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Marga EscandellContent Manager
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Products

  • GuestMaker: the agentic, multichannel hotel CRM
    • Hotel CRM and marketing automation
    • WhatsApp Guest Journeys & Concierge AI
    • Guest WiFi captive portal
  • WiFiBot: network operations and security platform
    • GPON Network Management for Hotel Groups
    • Autonomous WiFi Monitoring Solution
    • Smart WAN Network Performance Optimization
  • DeskForce: digital check-in and front desk automation
    • Autonomous Digital Check-in Managed by Gues
    • Autonomous Digital Check-out Managed by Gues
    • Digital Payments to Process and Settle Charges

GuestMaker Use Cases

  • Supercharge Your CRM for Max Sales Impact
  • Drive More Loyalty Program Sign-Ups
  • Boost Guest Survey Responses

WiFiBot Use Cases

  • Simplify IT Workloads with 24/7 Network Monitoring
  • Streamline Hotel Networks with Centralized Control
  • Elevate Guest Satisfaction with Reliable WiFi

DeskForce Use Cases

  • Enhance Guest Flow with Online Check-ins
  • Hybrid Mode with Assisted Digital Check-ins
  • Set All Front Desk tasks to Auto and Digital

Resources

  • Integrations & Partners
  • Blog
  • MikroTik Courses
  • Mediakit
  • Books on Hotel Innovation
  • Media Center

Company

  • About Us
  • Location
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  • Member:

    Turistec
  • Collaborate:

    EmprenbitNubes
  • Top 100 Startups 2023:

    APTE Top 100 Startups 2023
  • Recommend Us:

    Hotel Tech Report
INNOBALSello PYME INNOVADORA 23/09/2029

B57943185

HOTELINKING, S.L.

PYME INNOVADORA

Válido entre 02/10/2026- 23/09/2029

Escudo de MEIC 23/09/2029
ENISA
European UnionSpanish Ministry of FinanceEuropean Regional Development Fund (FEDER)

"Hotelinking S.L. has participated in the ICEX-Next Export Initiation Program and has received support from ICEX, as well as co-financing from European FEDER funds, having contributed, to the extent of their involvement, to the economic growth of this company, its region, and Spain as a whole."


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