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Categories:Deskforce|Guestmaker|Hotel loyalty|Hotel Technology|Interviews|Marketing|Updates|WiFiBot
WiFiBot

GPON monitoring: the invisible layer that defines hotel connectivity

The optical layer is the forgotten link in the hotel network. Advanced GPON monitoring detects invisible faults in ONTs, prevents fibre degradation and ensures stable connectivity. Discover how WiFiBot provides total visibility and transforms the guest’s digital experience.

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Carlos OtinSenior Network Engineer en Hotelinking
Guestmaker

A practical guide to integrating the captive portal with the PMS without disrupting the guest experience

How to design an effective integration between the captive portal and the hotel PMS: technical architecture, real-time validation, security, data synchronisation and guest verification. A practical approach to improving data quality and operational efficiency.

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Daniel AlzinaCEO de Hotelinking
Deskforce

The Build vs. Buy Decision Framework for Hotel Check-in Automation Software

In the era of hotel automation, choosing whether to build or buy a digital check-in solution is a strategic dilemma for hotel groups. This guide examines how effective self check-in implementation can cut costs, integrate with the PMS and elevate the guest experience.

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Daniel AlzinaCEO de Hotelinking
Deskforce

Hotel Front Desk Automation: The enterprise playbook for eliminating manual operations

This business guide explores how automating the hotel front desk can reduce manual tasks by up to 80%, from check-ins and payments to guest registration. It’s a key solution to optimise processes, integrate with the PMS, and enhance the guest experience across hotel environments.

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Daniel AlzinaCEO de Hotelinking
WiFiBot

Why Hotel Network Operations Centers Must Evolve: From Reactive Monitoring to Autonomous Network Management

Discover how hotel-network automation is replacing traditional reactive NOCs: shifting from basic monitoring to autonomous operations that boost uptime, transparency and efficiency across hotel chains.

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Carlos OtinSenior Network Engineer en Hotelinking
Marketing

Hotel email marketing automation: The operational framework that transforms guest data into direct bookings

This guide shows how automating hotel email marketing turns databases into direct-booking engines. By replacing manual campaigns with segmented, personalized workflows, you streamline operations, boost deliverability and multiply marketing revenue in the hospitality sector.

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Daniel AlzinaCEO de Hotelinking
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Products

  • GuestMaker: the agentic, multichannel hotel CRM
    • Hotel CRM and marketing automation
    • WhatsApp Guest Journeys & Concierge AI
    • Guest WiFi captive portal
  • WiFiBot: network operations and security platform
    • GPON Network Management for Hotel Groups
    • Autonomous WiFi Monitoring Solution
    • Smart WAN Network Performance Optimization
  • DeskForce: digital check-in and front desk automation
    • Autonomous Digital Check-in Managed by Gues
    • Autonomous Digital Check-out Managed by Gues
    • Digital Payments to Process and Settle Charges

GuestMaker Use Cases

  • Supercharge Your CRM for Max Sales Impact
  • Drive More Loyalty Program Sign-Ups
  • Boost Guest Survey Responses

WiFiBot Use Cases

  • Simplify IT Workloads with 24/7 Network Monitoring
  • Streamline Hotel Networks with Centralized Control
  • Elevate Guest Satisfaction with Reliable WiFi

DeskForce Use Cases

  • Enhance Guest Flow with Online Check-ins
  • Hybrid Mode with Assisted Digital Check-ins
  • Set All Front Desk tasks to Auto and Digital

Resources

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  • MikroTik Courses
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  • Books on Hotel Innovation
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INNOBALSello PYME INNOVADORA

B57943185

HOTELINKING, S.L.

PYME INNOVADORA

Válido entre 25/10/2023- 10/10/2026

Escudo de MEIC
ENISA
European UnionSpanish Ministry of FinanceEuropean Regional Development Fund (FEDER)

"Hotelinking S.L. has participated in the ICEX-Next Export Initiation Program and has received support from ICEX, as well as co-financing from European FEDER funds, having contributed, to the extent of their involvement, to the economic growth of this company, its region, and Spain as a whole."


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