Hotel loyalty
6:00 Min read
Attracting Generation Z to your hotel.
Being aware of who our customers are is key to ensuring successful sales in the medium and long term.
Interviews
7:00 Min read
David Ezquerro (PUSHTech): “The post-stay phase is the most relevant one to disintermediate bookings and build customer loyalty.”
David Ezquerro is Chief Revenue Officer of PUSHTech, a company that has a CRM and an automated marketing, sales and management platform, which allows acquiring, segmenting, retaining and helping customers, through communications via email, push, chat and SMS.
Marketing
6:00 Min read
7 keys to convert visits to your hotel’s website into reservations
Do not neglect your website; invest time and effort in maintaining and improving it to get visitors to book.
Hotel loyalty
4:00 Min read
How to create a 100 % digital loyalty programme from scratch
Any hotel can create a system that fosters loyalty and rewards guests..
Updates
2:20 Min read
Hotelinking connects with the hotel CRM Cendyn
Hotelinking is integrated with Cendyn, so if you want to have a quality CRM for your hotel, this is the time.
Online reputation
3:20 Min read
How to increase your guests’ satisfaction: methods and tips.
Collecting and analysing guest feedback is key in any hotel’s decision-making process.