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Categories:Deskforce|Guestmaker|Hotel loyalty|Hotel Technology|Interviews|Marketing|Updates|WiFiBot
Hotel Technology

First Party Data, the cornerstone of the hotel industry’s loyalty strategy

Strategic collection of owned guest data becomes the cornerstone of hotel loyalty: enabling effective segmentation, personalised communication and reduced dependency on intermediaries to boost direct bookings.

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Daniel AlzinaCEO de Hotelinking
Updates

Loyalty Sessions: Infinite Strategy ends its Spanish tour with great success

The ‘Loyalty Sessions: Infinite Strategy’ tour concluded successfully in Spain, bringing together over 200 hoteliers in Mallorca, the Canary Islands and Benidorm to explore loyalty strategies, automation and technology that drive direct bookings.

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Tomeu FiolCMO de Hotelinking
Interviews

Rafel Crespí Cladera (UIB and Cátedra Banca March de la Empresa Familiar): “Hotel companies have a large amount of information that can generate a lot of added value when managed properly.”

Rafel Crespí Cladera is Business Administration Professor at the UIB and Manager at Cátedra Banca March de la Empresa Familiar.

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Adrián Martorell PalauMarketing & Digital Transformation Specialist
Updates

Our Portal WiFi, designed exclusively for hotels, can resolve the common errors of any captive portal.

Our GuestMaker Captive Portal solution designed for hotels allows you to turn every guest login into an opportunity: fast connection, instantly verified data, and direct integration with PMS/CRM to optimize loyalty.

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Tomeu FiolCMO de Hotelinking
Updates

Manel López, new Head of Sales & Business Development at Hotelinking

In order to consolidate its presence in the Spanish market and its recent expansion in Portugal, Latin America and the Caribbean, Hotelinking has appointed Manel López as Head of Sales & Business Development.

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Adrián Martorell PalauMarketing & Digital Transformation Specialist
Marketing

How to survive to a world without third-party cookies

Having your own databases and tools to collect user information on your hotel’s website will be crucial after this change in the game rules expected in 2024.

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Tomeu FiolCMO de Hotelinking
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Products

  • GuestMaker: the agentic, multichannel hotel CRM
    • Hotel CRM and marketing automation
    • WhatsApp Guest Journeys & Concierge AI
    • Guest WiFi captive portal
  • WiFiBot: network operations and security platform
    • GPON Network Management for Hotel Groups
    • Autonomous WiFi Monitoring Solution
    • Smart WAN Network Performance Optimization
  • DeskForce: digital check-in and front desk automation
    • Autonomous Digital Check-in Managed by Gues
    • Autonomous Digital Check-out Managed by Gues
    • Digital Payments to Process and Settle Charges

GuestMaker Use Cases

  • Supercharge Your CRM for Max Sales Impact
  • Drive More Loyalty Program Sign-Ups
  • Boost Guest Survey Responses

WiFiBot Use Cases

  • Simplify IT Workloads with 24/7 Network Monitoring
  • Streamline Hotel Networks with Centralized Control
  • Elevate Guest Satisfaction with Reliable WiFi

DeskForce Use Cases

  • Enhance Guest Flow with Online Check-ins
  • Hybrid Mode with Assisted Digital Check-ins
  • Set All Front Desk tasks to Auto and Digital

Resources

  • Integrations & Partners
  • Blog
  • MikroTik Courses
  • Mediakit
  • Books on Hotel Innovation
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Company

  • About Us
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  • Top 100 Startups 2023:

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    Hotel Tech Report
INNOBALSello PYME INNOVADORA 23/09/2029

B57943185

HOTELINKING, S.L.

PYME INNOVADORA

Válido entre 02/10/2026- 23/09/2029

Escudo de MEIC 23/09/2029
ENISA
European UnionSpanish Ministry of FinanceEuropean Regional Development Fund (FEDER)

"Hotelinking S.L. has participated in the ICEX-Next Export Initiation Program and has received support from ICEX, as well as co-financing from European FEDER funds, having contributed, to the extent of their involvement, to the economic growth of this company, its region, and Spain as a whole."


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