How to increase your guests’ satisfaction: methods and tips.
Collecting and analysing guest feedback is key in any hotel’s decision-making process.
How to curb negative hotel reviews from your guests
Criticism is inevitable, the important thing is to know how to manage it properly so that it impacts your business as little as possible.
How can the new documentary registration and reporting obligations affect our hotel?
The new RD 933/2021 establishes new obligations for guest registration and notification to the authorities.
Hotelinking integrates with Oracle’s PMS
The cloud-based, mobile-enabled Opera Cloud PMS (from Oracle Hospitality) simplifies IT operations and centralizes data.
Recommendations for installing 5G in a hotel.
You must be prepared if you want to be more competitive in an area where potential customers will increasingly demand services related to 5G technology.
Alicia Reina (AEDH): “Technology can make us more efficient if we know how to choose and implement it correctly and with common sense.”
Ibizan businesswoman and PhD in Tourism from the University of the Balearic Islands (UIB), Alicia Reina Escandell has more than 20 years of experience in the tourism sector in strategic and operational management. She is currently the president of the AEDH Baleares, an entity to which she has been linked since 2019.