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    • Marketing department”

      GuestMakerMarketing Cloud Captive Portal
      • Supercharge Your CRM for Max Sales ImpactElevate your CRM’s performance with reliable guest data for better targeted email campaigns.
      • Drive More Loyalty Program Sign-UpsCapture guests’ attention at the right moment and drive up loyalty enrollment rates.
      • Boost Guest Survey ResponsesAccurate data collection and improved survey responses are effortless with Hotelinking.
    • IT & Networks Department”

      WiFiBotProactive Network Guardian
      • Simplify IT Workloads with WiFi MonitoringClear up IT tasks with proactive monitoring, automated issue resolution, and NOC service.
      • Streamline WiFi with Centralized ControlUnify networks seamlessly with scalable, vendor-agnostic tools, ensuring optimal performance.
      • Elevate Guest Joy with Reliable WiFiProactive issue detection and seamless WiFi keep guests connected and satisfied every time.
    • Operations Department”

      DeskForceFront Desk Automation System
      • Enhance Guest Flow with Online Check-insMake pre-check-in paperless with ID scans, digital signatures, policies and more. All synced to PMS.
      • Hybrid Mode with Assisted Digital Check-insAllow front desk staff manage assisted digital check-ins, focusing on high-value tasks only.
      • Set All Front Desk tasks to Auto and DigitalThe description will be displayed in the menu if the active theme supports it.
  • Products
    • Marketing department”

      GuestMakerMarketing Cloud Captive Portal
      • Guest Satisfaction Surveys During StaySolve problems instantly and improve your online reputation.
      • Lead the Online Reputation RankingsAutomatically collect guest reviews after their hotel departure.
      • Customized Satisfaction SurveysAutomatically send strategically scheduled surveys.
    • IT & Networks Department”

      WiFiBotProactive Network Guardian
      • Simplified GPON ManagementEasily replace or update OLTs and ONTs, monitor health KPIs, while receiving real-time alerts.
      • Autonomous WiFi MonitoringTrack the health of Access Points, Switches, and other devices from any vendor, with KPIs.
      • WAN Performance OptimizerTrack uptime, optimize connectivity, balance traffic, and minimize packet loss.
    • Operations Department”

      DeskForceFront Desk Automation System
      • Digital Check-in SystemEnsure every guest completes a seamless, digital check-in, even on arrival.
      • Guest-Driven Digital Check-outLet guests check out, settle payments, and receive invoices, all from their phones.
      • Digital PaymentsProcess pre-arrival payments and settle charges at check-in or check-out.
  • Resources
    • Build High-Quality DatabasesA complete, top-tier database is crucial for driving direct bookings.
    • Customized Digital Check-In SolutionsOnline Check-In systems are leading the way in enhancing the guest experience.
    • BlogHotel Tech News.
    • Integrations & PartnersFind out who integrates with Hotelinking
    • Books on Hotel InnovationDownload our books for free
    • About UsDiscover more about Hotelinking
    • Media KitDownload our official Media Kit
    • Job OffersCheck our job offers
    • MikroKit CoursesMikroTik MTCNA and MTCSE Trainings
  • Home
  • Solutions
    • Marketing department”

      GuestMakerMarketing Cloud Captive Portal
      • Supercharge Your CRM for Max Sales ImpactElevate your CRM’s performance with reliable guest data for better targeted email campaigns.
      • Drive More Loyalty Program Sign-UpsCapture guests’ attention at the right moment and drive up loyalty enrollment rates.
      • Boost Guest Survey ResponsesAccurate data collection and improved survey responses are effortless with Hotelinking.
    • IT & Networks Department”

      WiFiBotProactive Network Guardian
      • Simplify IT Workloads with WiFi MonitoringClear up IT tasks with proactive monitoring, automated issue resolution, and NOC service.
      • Streamline WiFi with Centralized ControlUnify networks seamlessly with scalable, vendor-agnostic tools, ensuring optimal performance.
      • Elevate Guest Joy with Reliable WiFiProactive issue detection and seamless WiFi keep guests connected and satisfied every time.
    • Operations Department”

      DeskForceFront Desk Automation System
      • Enhance Guest Flow with Online Check-insMake pre-check-in paperless with ID scans, digital signatures, policies and more. All synced to PMS.
      • Hybrid Mode with Assisted Digital Check-insAllow front desk staff manage assisted digital check-ins, focusing on high-value tasks only.
      • Set All Front Desk tasks to Auto and DigitalThe description will be displayed in the menu if the active theme supports it.
  • Products
    • Marketing department”

      GuestMakerMarketing Cloud Captive Portal
      • Guest Satisfaction Surveys During StaySolve problems instantly and improve your online reputation.
      • Lead the Online Reputation RankingsAutomatically collect guest reviews after their hotel departure.
      • Customized Satisfaction SurveysAutomatically send strategically scheduled surveys.
    • IT & Networks Department”

      WiFiBotProactive Network Guardian
      • Simplified GPON ManagementEasily replace or update OLTs and ONTs, monitor health KPIs, while receiving real-time alerts.
      • Autonomous WiFi MonitoringTrack the health of Access Points, Switches, and other devices from any vendor, with KPIs.
      • WAN Performance OptimizerTrack uptime, optimize connectivity, balance traffic, and minimize packet loss.
    • Operations Department”

      DeskForceFront Desk Automation System
      • Digital Check-in SystemEnsure every guest completes a seamless, digital check-in, even on arrival.
      • Guest-Driven Digital Check-outLet guests check out, settle payments, and receive invoices, all from their phones.
      • Digital PaymentsProcess pre-arrival payments and settle charges at check-in or check-out.
  • Resources
    • Build High-Quality DatabasesA complete, top-tier database is crucial for driving direct bookings.
    • Customized Digital Check-In SolutionsOnline Check-In systems are leading the way in enhancing the guest experience.
    • BlogHotel Tech News.
    • Integrations & PartnersFind out who integrates with Hotelinking
    • Books on Hotel InnovationDownload our books for free
    • About UsDiscover more about Hotelinking
    • Media KitDownload our official Media Kit
    • Job OffersCheck our job offers
    • MikroKit CoursesMikroTik MTCNA and MTCSE Trainings
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Categorias:

  • AutoCheckin
  • Captive portal
  • Hotel loyalty
  • Interviews
  • Marketing
  • Online reputation
  • Technology
  • Updates
5G systems scenarios

Technology

Four 5G systems scenarios in a hotel.

We discuss several scenarios to see how a hotel property could take on 5G technology in its facilities.

Read more
Marga Escandell Content Manager
Interview Pancho Pérez

Interviews

Pancho Pérez (PaynoPain): “Protecting guest’s data and complying with PCI DSS regulations is fundamental if we are to guarantee a positive user experience.”

Pancho Pérez is Operations and Business Development Manager of PaynoPain, a fintech specialising in global payment coverage.

Read more
Marga Escandell Content Manager
5G installation

Technology

5 factors to consider before installing 5G in a hotel.

Before making potential changes to your infrastructures, we recommend carrying out a technical audit and analysing the following points in your property.

Read more
Marga Escandell Content Manager
digital kit hotelinking

Updates

Hotelinking becomes a Digitising Agent: request your Digital Kit.

We offer our technological solutions to SMEs and the self-employed beneficiaries of the Digital Kit programme.

Read more
Marga Escandell Content Manager
Interview Pablo Laffitte

Interviews

Pablo Laffitte: “As the pandemic comes to an end, we will see Chinese tourists who are interested in more than just cultural tourism.”

Pablo Laffitte is an expert in Chinese tourism and recently launched his own hotel industry marketing agency, which focuses specifically on this market.

Read more
Marga Escandell Content Manager
wifi and guest satisfaction

Online reputation

How does WiFi quality affect a hotel’s online reputation?

A hotel’s Wi-Fi is a critical factor when it comes to guest satisfaction, encouraging them to return and to post positive reviews on opinion portals.

Read more
Marga Escandell Content Manager
« Previous 1 … 7 8 9 10 11 … 24 Next »
  • Products
    • GuestMaker
      • Real-Time Surveys
      • Automated Guest Reviews in Rankings
      • Customized Satisfaction Surveys
    • WiFiBot
      • GPON Network Management for Hotel Groups
      • Autonomous WiFi Monitoring Solution
      • Smart WAN Network Performance Optimization
    • DeskForce
      • Autonomous Digital Check-in Managed by Gues
      • Autonomous Digital Check-out Managed by Gues
      • Digital Payments to Process and Settle Charges
  • GuestMaker Use Cases
    • Supercharge Your CRM for Max Sales Impact
    • Drive More Loyalty Program Sign-Ups
    • Boost Guest Survey Responses
  • WiFiBot Use Cases
    • Simplify IT Workloads with 24/7 Network Monitoring
    • Streamline Hotel Networks with Centralized Control
    • Elevate Guest Satisfaction with Reliable WiFi
  • DeskForce Use Cases
    • Enhance Guest Flow with Online Check-ins
    • Hybrid Mode with Assisted Digital Check-ins
    • Set All Front Desk tasks to Auto and Digital
  • Resources
    • Integrations & Partners
    • Blog
    • MikroTik Courses
    • Mediakit
    • Books on Hotel Innovation
    • Media Center
  • Company
    • About Us
    • Location
    • Job Offers
    • Technical Support
    • Press Room
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Sello PYME INNOVADORA 10/10/2026
PYME INNOVADORA
Válido hasta el 10 de octubre de 2026
escudo de MEIC 10/10/2026

"Hotelinking S.L. has participated in the ICEX-Next Export Initiation Program and has received support from ICEX, as well as co-financing from European FEDER funds, having contributed, to the extent of their involvement, to the economic growth of this company, its region, and Spain as a whole."


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