Tag: CRM

Customer loyalty hotel
Hotel loyalty 3:10 Min read

Marketing tools to make your hotel customers loyal.

To make current hotel customers loyal and spread awareness for your hotel, you must also work with other marketing tools (and strategies).

Adrián Martorell Palau Marketing Specialist
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What is social CRM
Marketing 2:40 Min read

What is social CRM? Know what the advantages are for your hotel

Social CRM is the strategy that includes your hotel’s social media accounts, networks where your customers and potential customers are.

Adrián Martorell Palau Marketing Specialist
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GDPR Hotel
Marketing 2:46 Min read

How a hotel CRM helps comply with the new data protection regulation.

The GDPR is the biggest change in data protection since 1995. And this new regulation particularly affects the hotel sector.

Tomeu Fiol CMO de Hotelinking
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