Tag: Loyalty
Attracting Generation Z to your hotel.
Being aware of who our customers are is key to ensuring successful sales in the medium and long term.
David Ezquerro (PUSHTech): “The post-stay phase is the most relevant one to disintermediate bookings and build customer loyalty.”
David Ezquerro is Chief Revenue Officer of PUSHTech, a company that has a CRM and an automated marketing, sales and management platform, which allows acquiring, segmenting, retaining and helping customers, through communications via email, push, chat and SMS.
How to create a 100 % digital loyalty programme from scratch
Any hotel can create a system that fosters loyalty and rewards guests..
How to increase your guests’ satisfaction: methods and tips.
Collecting and analysing guest feedback is key in any hotel’s decision-making process.
Contactless technology for hotels: everything you need to digitise your property.
Contactless solutions are an added value and a great opportunity to stand out since they have a lot to offer both to businesses and their customers.
How to build customer loyalty in a hotel: 4 ways to boost it.
The ability to turn one-time guests into repeat customers is crucial to business success.
